Policies
Sizing
Most wrap bracelets include multiple buttonholes for adjustable sizing.
If a bracelet feels slightly too tight or too loose, knots can often be repositioned to improve fit.
Because of this built-in flexibility, returns are not accepted for sizing issues. If you need guidance before purchasing, I am happy to help.
Sales
All sales are final.
Each Naena Jewelry piece is handcrafted and often one-of-a-kind. Please review sizing and product details carefully before purchasing.
If you are unsure about fit prior to ordering, feel free to reach out.
Shipping
Orders ship within 5–7 business days.
Tracking information will be provided once your order ships.
Naena Jewelry currently ships within the United States only. I’m a one-woman shop, and keeping shipping domestic helps me keep things running smoothly and reliably.
Natural Materials
Many stones and materials used are natural and may vary slightly in tone, texture, and pattern. These variations are part of what makes each piece unique.
Repairs
Wear your pretty rocks—for years.
Your bracelet was made to live life with you. And while it’s built to last, even the most-loved pieces sometimes need a little refresh—I’ve got you.
Repairs focus on replacing the parts that naturally wear over time—like thread or leather—while preserving the stones you love. Each piece is carefully taken apart and rebuilt by hand, and pricing reflects the time and detail that goes into that process.
Repair Pricing
- Single wrap repair: $30
- Double wrap repair: $40
- Triple wrap repair: $50
- 4-wrap repair: $60
- 5-wrap repair: $70
- 5-wrap with seed bead sections: $80
Repair pricing includes return shipping. Missing stones will be replaced with the original whenever possible, or with a closely coordinating substitute if that material is no longer available.
If you’re local or bringing your bracelet to an event, pricing may be adjusted depending on whether shipping is needed.
Not sure what your piece needs?
Start with a repair estimate. You’re welcome to send photos—sometimes that’s enough for me to assess what’s going on, and sometimes I’ll need to see it in hand. Either way, I’ll guide you through the next step before any work is done.
I do my best to catch any material issues during the making process, but occasionally something slips through. If that’s the case, we’ll figure out the right solution once I’ve had a chance to take a closer look.